Delivery Information
UK Delivery Options
Order Tracking
- Tracking number provided via email
- Online tracking available once dispatched
- Delivery notifications sent by courier
Delivery Issues
Failed Deliveries
- Courier will attempt delivery twice
- After failed attempts, parcel returned to depot
- Notification left with collection instructions
Missing Parcels
- Please allow 10 working days for international orders
- Contact us if parcel hasn’t arrived after this time
Special Deliveries
Gift Wrapping
- Available at checkout
- Includes handwritten gift note
Corporate Orders
- Bulk order discounts available
- Special delivery arrangements possible
- Contact us for quotation
Important Notes
- Delivery times are estimates only
- We’re not responsible for customs delays
- Please check address carefully before ordering
- Signature may be required on delivery
Christmas Delivery
- Extended dispatch times in December
- Last order dates published annually
- Express recommended for festive gifts